The Owner’s Chair
The flagship restaurant leadership book about unclear ownership, owner role clarity, choosing or developing a real general manager, and building a restaurant around standards, values, accountability, and the Owner-GM Agreement.
Why this book is needed
A restaurant cannot move forward when this layer of the business is unclear. This book gives the reader language, structure, and practical direction for the part of the system it owns.
What the business gains
- Clearer ownership, GM accountability, decision rights, and a stronger leadership structure.
- A clearer shared language for managers and owners.
- Better preparation before problems turn into pressure.
- A stronger connection between leadership, service, training, and accountability.
What keeps happening without it
The business keeps paying for problems that should have been named, taught, documented, or measured earlier.
What’s Inside This Book
This table of contents preview helps customers see the depth, usefulness, and practical direction of the book before buying.
- Introduction: The Hidden Cost of Unclear Restaurant Leadership
- The Truth Sitting in the Owner’s Chair
- What the Restaurant Pays For When Leadership Is Unclear
- When the Owner Needs to Lead
- When the Owner Needs to Step Back
- The Danger of a Pretend General Manager
- Choosing or Developing a Real General Manager
- Standards, Values, and Accountability
- The Owner-GM Agreement
- Building a Restaurant That Runs on Gravity Standards
