Gravity Signals is optional, manager-only decision support designed to help a restaurant notice patterns worth investigating without turning activity into automatic conclusions.
What a Gravity Signal is
A Gravity Signal is an observed pattern that may deserve management attention. It is not proof of misconduct, intent, competency, lack of competency, qualification, or readiness for promotion.
Examples of what Signals may help a manager notice
- Several employees are struggling with the same knowledge-check material.
- Questions or possible-error reports are clustering around one procedure.
- A procedure may need a clearer quick reference or documentation update.
- A required training or acknowledgment follow-up may need manager attention.
- An employee may have a legitimate cross-training or development interest worth discussing.
Each example can have more than one explanation. The manager must verify the circumstances before acting.
Why Gravity Signals stays manager-only
The purpose is to observe natural operating and learning patterns. If employees are told the exact internal logic that creates or avoids a Signal, behavior can change simply because the measurement exists. An employee might avoid rereading an SOP because they worry it looks like confusion, stop asking questions because they fear an alert, or deliberately use material to try to create a development Signal.
Employees should use Gravity to learn and work better—not manage an internal score or flag. Appropriate general notice may still explain that system activity can be recorded for operational, security, training, and recordkeeping purposes.
Signals is optional
The restaurant controls whether Gravity Signals is enabled. Managers can turn the feature off entirely, disable categories, or disable individual Signal types. Turning Signals off stops manager-side Signal calculation and interpretation; required operational records such as training completion, acknowledgments, quiz records, and employee questions continue normally.
Interpret before acting
Inside the manager Build Room, the Gravity Signal Interpretation Map gives managers possible system explanations, possible people/training explanations, what to verify next, and what not to assume for each supported Signal type. That detailed interpretation tool remains manager-only.
Next step
Open Gravity SOP Foundry to use the manager controls, or use this guide as the public explanation of the feature.